Robert J Petersen
SAP Project Manager
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SAP Experience Overview
- 18+ years of overall SAP experience with all project stages including business development, project estimating, requirements determination, gap analysis, business process reengineering, issue resolution, configuration, custom code specifications, testing, training, go-live assistance and post implementation support.
- 6+ years of SAP Project Management experience: Project Manager for Hospira, Program Architect for Solae, Project Manager for Westinghouse, Project Manager for Federal Mogul, Project Manager for US Army and Project Manager for AT&T (formerly SBC).
- Lead instructor for SAP facility delivered courses on SD certification, ASAP Methodology and Advanced Pricing.
- Contributing author to "SAP R/3 Implementation Guide: A Manager's Guide to Understanding SAP". Macmillan Technical Publishing, 1998.
- Led successful large global teams through complex program and project tasks. Project Management focus areas include project planning, financial management, staffing, communication and scope management. Delivery-focused and able to motivate teams
- Performed extensive work with project proposals, oral presentations, timeline determination, budget estimation and staffing plans. Multiple engagement experience with global delivery model including offshore functional and development support.
- Hands-on industry and consulting experience with best practice supply chain processes in repetitive manufacturing and high volume warehouse environments. Knowledge of chemical, automotive, nuclear, aerospace, telecommunication and medical supply industries.
- Expert knowledge in all areas of Sales and Distribution (SD) / Order-to Cash (OTC) functionality, including extensive custom development work with availability checking (ATP), complex pricing, variant configuration, transportation, order processing, billing, output development, account determination, user exits and reportingExperienced in leading large global teams through complex program and project tasks. Detail-oriented, delivery-focused and able to motivate teams.
May 2010 – Present: Senior Project Manager – HCL AXON
Hospira, Lake Forest IL 2010
Project Manager for Global Manufacturing and CRM Field Service projects. Assumed responsibility for both engagements during Blueprint as ‘Project Recovery’ mission. Prevented loss of account through, reconciliation of open A/R, implementing monthly status, budget and forecast tools/processes, creating resource loaded project plans, refining issue, risk and decision processes, conducting deliverable reviews, resolving client complaints surrounding personnel and T&E reporting, delivering team member expectations and clearing up outstanding SOW scope related change orders. Contributed to the development and implementation of Program level processes for metrics reporting, communications and project planning. Developed SOW and project plan for ~$1 million of add-on work. Team size: 33. Budget: $19 million / $101m overall.
January 2004 – April 2010: Principal – Computer Sciences Corporation
Solae, St Louis MO 2009
Program and Project Architect for SAP related efforts. Provided guidance and support to in-progress Project Managers in the areas of project planning / project tracking, status reporting, issue management, risk mitigation and role definitions. Developed a repeatable SAP project toolkit consisting of 65+ work products covering 25 major activities across all project phases. Managed internal Solae team to create PMO charter, competency definitions, prioritization roadmap and roles & responsibilities matrix.
Westinghouse Nuclear Fuel, Columbia SC 2008
Project Manager for SAP Optimization Blueprint. Developed the pre-project work products required for project planning, budget estimation and statement of work. Managed a team of 10 consultants to conduct Inventory, MRP, Purchasing, Quality, Production and Logistics process improvement workshops, document technical requirements, establish data governance organization, cleanse data and develop the implementation plan for BI.
Federal Mogul, Southfield MI & Glasgow KY 2007 - 2008
Project Manager for the pilot implementation of Federal Mogul’s manufacturing site integration into existing SAP core model. The Glasgow, KY site is the first of 86 global manufacturing facilities targeted for implementation between 2008 and 2011. Managed the SD, MM, FICO, PP, PM and QM ‘proof of concept’ activities including requirements gathering, fit/gap analysis against the existing solution and solution presentation.
Client Confidential 2006 - 2007
SAP Portfolio Lead for successful $165 million global SAP outsourcing pursuit. Created project plans, staffing models and detailed estimates for upgrades, functionality add-ons, instance consolidation and new implementation projects. Developed and presented long-term roadmap and business case surrounding 15 production instances covering 15,000 users in 23 countries. Coordinated resources from India, US, France, Germany, UK and Singapore to develop RFP response, conduct orals, identify risk mitigation strategies, perform contract language reviews, create staffing projections and perform due diligence activities. Developed and delivered effective client presentations concerning case studies, methodology, off-shoring, collaboration with third-party suppliers and emergency support. Conducted project-related business development activities including bid management, solution determination, team staffing and presenting deal reviews for more than $20mil in project revenue.
AT&T (formerly SBC), St Louis MO 2005
Deployment Manager for SAP Supply Chain project. Managed the planning and oversaw execution of the technical environments, process readiness, user setup, transports, configuration dependency, backups, training, site readiness and organizational change activities.
Project Manager for SAP SRM/e-procurement project. Created and managed the work plan and resources for the implementation of Enterprise Buyer, Catalog Management, Live Auction/Bidding Engine and Supplier Communications. Liaison with the corporate level Project Management Office (PMO) for issue resolution, scope definition and deployment activities.
Project Manager for an SAP Functionality Feasibility Study. Managed team to determine requirements, identify gaps, offer mitigation strategies and deliver implementation options for replacement of decentralized purchasing, scheduling, warehouse, inventory and asset management legacy systems. Coordinated resources and developed project schedule, methodology, project templates and final report.
US Army Logistics Modernization Program, Moorestown NJ 2004
Account Manager for the implementation and continued use of SAP’s Solution Manager as the primary repository for process documentation. Responsible for managing and projecting estimated-to-complete figures (ETC) for budget of $5.8 million. Responsible for all client side communication including status reports, methodology presentations and project audits. Responsible for project integration with the US Army Strategies, Architecture and Standards Group (SASG). Developed and delivered Technical Proposal and Statement of Work for additional task orders and project extensions totaling $1.8 million in revenue.
Project Manager for the implementation and continued use of SAP’s Solution Manager as the primary repository for process documentation. Responsible for 15 direct reports mapping 4,000+ scenarios, business process procedures, functional specifications and technical specification into a uniquely developed process map within SAP’s Solution Manager.
July 2003 – November 2003: Manager - Hitachi Consulting
Wausau Homes, Wausau WI 2003
SD Team Lead for 4.5 to 4.7 (Enterprise) upgrade and new CRM implementation. Using ASAP methodology conducted all tasks for Business Blueprint and Realization phases of project. This included process definition, testing and configuration support for the areas of sales orders, pricing, availability check, shipments and invoicing. Developed the project plan for the CRM mobile sales implementation. Researched and implemented SAP changes for inefficiencies with master data, availability checking and pricing determination.
May 1998 – May 2003: Senior Consultant - CCAi
Midwest Air Technologies, Lincolnshire IL 2003
Performed gap analysis for existing 4.6 implementation. Provided SD configuration support and general SAP knowledge during Business Process Optimization effort.
Caterpillar, Peoria IL 2002-2003
Senior SD analyst for an international automotive 4.6d full suite full cycle implementation. Functional responsibilities included requirements determination, configuration, reporting, output development, master data conversions, training, go-live support and post implementation follow-up in the areas of order processing, availability checking, delivery and shipment handling, quotations, pricing, backorder rescheduling, serialization, inter-company sales, returns, credits, and billing. Go-live and post production support provided on site in the UK.
Provided post implementation support for an international automotive 4.6c implementation in the areas of backorder processing, output development, customer master management, delivery and shipment handling, interface data resolution and billing.
Hollister Incorporated, Libertyville IL 2000
Conducted post implementation workshop to determine availability checking (ATP) best processes, configuration and reporting for a multi plant environment. Participated in user reported problem solving, including writing report specifications, configuration changes, testing and system documentation.
AVL Scientific Corporation, Roswell GA 2000
Determined business requirements and developed SD configuration ASAP methodology Blueprint for 4.0B full suite rapid implementation.
Beltone Electronics Company, Chicago IL 1998-2000
Acted as SAP Sales and Distribution Team Lead and assisted in project management responsibilities for 12-month full suite ASAP methodology 3.1g implementation through all phases of project including go-live. As Manager of 4-month post-implementation support team, responsible for problem resolution including data tracking, ABAP debugging, process improvement and knowledge transfer. Project Management duties included staffing, budget maintenance, performance reviews, and Board of Directors presentations.
November 1995 – April 1998: Managing Consultant - Kelly, Levey & Associates
Allison Engine/Rolls Royce Engine, Indianapolis IN 1997-1998
Supported international full-cycle 3.1 implementation of SAP SD. Responsible for consultant training, requirement determination, functionality presentations, configuration and documentation of inventory management, availability checking, account assignment, pricing, taxes and billing. Developed interface requirements and performed system testing. Additional client responsibilities included supporting project-planning activities, budgeting, resource planning, and managing project issues.
Saturn Automotive, Spring Hill TN 1997
Supported international implementation of SAP SD, MM and FI modules. Specific areas included inventory management, account assignment, pricing, taxes and billing. Researched interface requirements and created functional documentation.
SAP America, Westchester IL 1996
Researched Sales and Distribution functionality and provided client solutions as a member of the second level response team of the SAP Hotline.
Electronic Data Systems, Plano TX 1995-1996
Developed staffing requirements, project plans, and cost estimates for SAP implementation and hardware outsourcing opportunity proposals for the Electronics, Automotive, Oil, Chemical, Health Care, and Manufacturing Industries. Supplied direction, content and input toward the development of an SAP certification-training program. Provided remote SD functional and configuration support in the specific areas of pricing and availability checking as well as general SD functionality for existing SAP implementation projects in Texas, Illinois, and Malaysia.
January 1995 – November 1995: Experienced Senior Consultant - Andersen Consulting
Henkel Corporation, Cincinnati OH 1995
Provided SD support in the development, configuration and testing of pricing, carrier selection, delivery routing, picking, order processing, account assignment, data conversion, interfacing, output and report writing.
Medline Industries, Mundelein IL 1995
Developed, demonstrated, documented, and configured SD functional areas of availability checking, order processing, credit checking, inventory movements, shipping, text, pricing and billing.
October 1992 – December 1994: Special Project Coordinator - National Starch & Chemical
Responsibilities included the development of new processes and performing configuration for availability checking, order processing, complaint tracking, text, export order handling, and sales reporting for full-cycle SAP 2.2 implementation. Supported nationwide SAP roll-out and go-live through the development of training plan for 300+ end users.
BA Psychology May 1989
Purdue University, West Lafayette, IN