Robert J Petersen
Associate Partner / SAP Program Manager / SAP Project Manager

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SAP Experience Overview

Skill Summary

Experience Detail

March 2014 – Present: Associate Partner – Infosys Lodestone

Eli Lilly and Company, Indianapolis IN 2016+
Program Executive for the delivery of application maintenance services and minor project implementation for SAP portfolio. Responsible for the overall enterprise-wide relationship, successful delivery of all services and enabling the implementation of strategic company goals. Accountable to C level stakeholders. Global team size: 240; 5 year contracted revenue: $67m. Additional revenue generated: $2.1m.

CSL Behring, King of Prussia PA 2016
Program Manager for a scoping study and business case in support of a single-instance SAP strategy. Responsible for project plan and delivery of benchmark-driven methodology to create proposal for Executive Steering Committee.

Zoetis, Florham Park NJ 2015
Core Team Advisor for global rollout of template solution to 63 countries. Responsible for creation and management of plans, processes, tools, templates and personnel to support localization changes in a validated environment including gap management, documentation management, change control and  communications. Global team size: 225. Total program revenue: $52m.

Johnson Controls, Milwaukee WI 2014
Delivery Partner for global template rollout program. Led Project Prep activities of project planning, metrics definition, budget tracking, deliverable definition and onboarding for eventual team size of ~400. Contributed to program level plan, communication, status reporting and tools. Responsible for contracting, budgeting and financial reporting for 40 direct reports with revenue of $7.1m.

May 2010 – February 2014: Senior Project Manager – HCL AXON

Marathon Petroleum Corporation, Findlay OH 2012 - 2013
Delivery Manager for global blueprint and Realization of PM and MM processes. Responsible for financial operations, project planning, status reporting, contract management and deliverable quality in a multi-project multi-vendor environment. Responsible for establishment and management of India based delivery team. US Team Size: 65: India Team Size: 30. Revenue: $37.74m.

EMC, Southborough MA 2011 - 2012
Commercial Manager for global implementation of R2R, OTC, P2P and BI processes. Responsible for contract creation and adherence, budgeting, financial analysis, performance reporting and invoicing across 6 unique Statements of Work covering 180+ resources with ~$1.5m in monthly revenue.  Managed bid for ~$15m of add-on work to implement PS/PPM/MRS functionality.

Hospira, Lake Forest IL 2010 - 2011
Project Manager for Global Manufacturing and CRM Field Service projects. Helped ‘recover’ account by implementing monthly status, budget and forecast tools/processes, creating resource loaded project plans, refining issue, risk and decision processes, conducting deliverable reviews and clearing up outstanding SOW scope related change orders. Team size: 33. Budget: $19m.


January 2004 – Present: Principal – Computer Sciences Corporation

Solae, St Louis MO 2009
Program Architect for maturing governance organization. Provided guidance to establish Program Management Office. Managed internal team to identify personnel, create charter, define competencies, develop roadmap and build roles & responsibilities matrix. Developed processes in the areas of project planning / tracking, status reporting, issue / risk management and role definitions.

Westinghouse Nuclear Fuel, Columbia SC 2008
Project Manager for Blueprint. Developed the pre-project products: project plan, budget and statement of work. Managed a team of 10 consultants to conduct process improvement workshops, document technical requirements, establish data governance organization and develop the implementation plan. Responsible for status reporting, issue / risk management, communications and project tracking.

Federal Mogul, Southfield MI & Glasgow KY 2007 - 2008
Project Manager for the pilot implementation of client’s manufacturing site integration into existing SAP core system. Managed ‘proof of concept’ activities including requirements gathering and fit/gap analysis while coordinating team activities with other ongoing initiatives. Adhered to Program level processes for status reporting, financial management, resource management and communications.

Client Confidential, Troy MI 2006 - 2007
Portfolio Manager for successful bid and transition of global outsourcing and project delivery. Coordinated resources in India, US, France, Germany, UK and Singapore to take over delivery of 28 in-flight SAP projects through the development of processes for resource management, status reporting, financial management, project planning, change management and collaboration with third-party suppliers.

AT&T (formerly SBC), St Louis MO 2005
Deployment Manager for SAP Supply Chain project. Managed the planning and oversaw execution of the technical environments, process readiness, user setup, transports, configuration dependency, backups, training, site readiness and organizational change activities. Created process and work products for use with future deployments.

Project Manager for SAP SRM/e-procurement project. Created and managed the work plan and resources for the implementation of Enterprise Buyer, Catalog Management, Live Auction/Bidding Engine and Supplier Communications. Liaison with the corporate level Project Management Office (PMO) for issue resolution, scope definition and deployment activities.

Project Manager for an SAP Feasibility Study. Managed team to determine requirements, identify gaps, offer mitigation strategies and deliver implementation options for replacement of decentralized purchasing, scheduling, warehouse, inventory and asset management legacy systems. Coordinated resources and developed project schedule, methodology, project templates and final report.

US Army Logistics Modernization Program, Moorestown NJ 2004
Account Manager for the implementation of SAP’s Solution Manager as the repository for process documentation. Responsible for managing budget of $5.8 million and team size of 31. Responsible for all client communication including status reports, methodology presentations and project audits. Responsible for integration with the US Army Strategies, Architecture and Standards Group (SASG).

July 2003 – November 2003: Manager - Hitachi Consulting

Wausau Homes, Wausau WI 2003
SD Team Lead for 4.5 to 4.7 (Enterprise) upgrade and new CRM implementation. Using ASAP methodology conducted all tasks for Business Blueprint and Realization phases of project: process definition, testing and configuration support for the areas of sales orders, pricing, availability check, shipments and invoicing. Developed the project plan for the CRM mobile sales implementation.

May 1998 – May 2003: Senior Consultant - CCAi

Midwest Air Technologies, Lincolnshire IL 2003
Performed gap analysis for existing 4.6 implementation. Provided SD configuration support and general SAP knowledge during Business Process Optimization effort. 

Caterpillar, Peoria IL 2002-2003
Senior SD analyst for an international automotive 4.6d full suite full cycle implementation.  Responsibilities included requirements determination, configuration, reporting, output development, and master data in the areas of order processing, availability checking, delivery and shipment handling, pricing, backorders, returns, and billing. Go-live support provided on site in the UK. 

Hollister Incorporated, Libertyville IL 2000
Conducted post implementation workshop to determine availability checking (ATP) best processes, configuration and reporting for a multi plant environment. Participated in user reported problem solving, including writing report specifications, configuration changes, testing and system documentation.

AVL Scientific Corporation, Roswell GA 2000
Determined business requirements and developed SD configuration ASAP methodology Blueprint for 4.0B full suite rapid implementation.

Beltone Electronics Company, Chicago IL 1998-2000
SAP Sales and Distribution Team Lead for full suite ASAP 3.1g implementation from Prep through go-live. Managed 4-month post-implementation support team. Responsible for problem resolution including data tracking, ABAP debugging, process improvement and knowledge transfer. Project Management duties included resourcing, budgeting and communications. 

November 1995 – April 1998: Managing Consultant - Kelly, Levey & Associates

Allison Engine/Rolls Royce Engine, Indianapolis IN 1997-1998
Supported international full-cycle 3.1 implementation of SAP SD. Responsible for requirement determination, configuration and documentation of inventory management, availability checking, account assignment, pricing, taxes and billing. Additional client responsibilities included supporting project-planning activities, budgeting, resource planning, and managing project issues.

Saturn Automotive, Spring Hill TN 1997
Supported international implementation of SAP SD, MM and FI modules. Specific areas included inventory management, account assignment, pricing, taxes and billing. Researched interface requirements and created functional documentation.

SAP America, Westchester IL 1996
Researched Sales and Distribution functionality and provided client solutions as a member of the second level response team of the SAP Hotline.

Electronic Data Systems, Plano TX 1995-1996
Developed staffing requirements, project plans, and cost estimates for SAP implementation proposals for the Electronics, Automotive, Oil, Chemical, Health Care, and Manufacturing Industries. Supplied direction, content and input toward the development of an SAP certification-training program. Provided remote SD support for existing SAP implementation projects in Texas, Illinois, and Malaysia.

January 1995 – November 1995: Experienced Senior Consultant - Andersen Consulting

Henkel Corporation, Cincinnati OH 1995
Provided SD support in the development, configuration and testing of pricing, carrier selection, delivery routing, picking, order processing, account assignment, data conversion, interfacing, output and report writing. 

Medline Industries, Mundelein IL 1995
Developed, demonstrated, documented, and configured SD functional areas of availability checking, order processing, credit checking, inventory movements, shipping, text, pricing and billing.

October 1992 – December 1994: Special Project Coordinator - National Starch & Chemical

Responsible for the development of new processes and performing configuration for availability checking, order processing, complaint tracking, text, export order handling, and sales reporting for full-cycle SAP 2.2 implementation. Supported nationwide SAP roll-out and go-live for 300+ end users. 

BA Psychology May 1989
Purdue University, West Lafayette, IN

Robert Petersen